Terms & Condition

Last Updated: January 2025

Welcome to SolPeptide.com (“Website”). SolPeptide is a brand name operated by UNIONCORE TRADE LLC (“Company,” “we,” “us,” or “our”). All transactions and business operations conducted through this Website are performed by UNIONCORE TRADE LLC.

By accessing, browsing, or purchasing through this Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must immediately discontinue use of the Website.

1. Agreement to Terms

By accessing or using this Website, you confirm that you have read, understood, and agree to these Terms, as well as any applicable policies referenced herein, including our Privacy Policy and Shipping Policy (if posted).

2. Research Use Only (RUO) / Not for Human or Animal Use

All products sold on SolPeptide.com are strictly intended for laboratory research and development purposes only.

Our products are not intended for:

  • Human consumption
  • Veterinary use
  • Medical use
  • Therapeutic or diagnostic use
  • Household use
  • Food or cosmetic use

You acknowledge and agree that you are purchasing products solely for lawful research purposes and that you assume full responsibility for compliance with all applicable laws and regulations.

3. Eligibility, Age Requirement & Customer Verification

By placing an order, you represent and warrant that:

  • You are at least 21 years old (or the legal age in your jurisdiction, whichever is higher).
  • You are a qualified individual, institution, or entity legally permitted to purchase and handle research materials.
  • You have sufficient knowledge, training, and facilities to handle laboratory-grade materials safely.
  • You are not purchasing on behalf of any prohibited or restricted person or entity.

We reserve the right to request additional verification at any time, including but not limited to:

  • Government-issued identification
  • Business or institutional documentation
  • Confirmation of intended research use
  • Proof of address

Failure to provide verification may result in order cancellation and/or refund at our discretion.

4. Prohibited Uses

You agree that you will not:

  • Use or attempt to use any product for human or animal consumption
  • Resell products as dietary supplements, pharmaceuticals, or consumer goods
  • Misrepresent the intended use of the products
  • Use products in violation of local, state, federal, or international laws
  • Provide false, misleading, or fraudulent information
  • Attempt to disrupt, hack, manipulate, or interfere with Website operations

Any suspected misuse may result in immediate order cancellation and reporting to relevant authorities if required.

5. Restricted Countries, Export Compliance & Sanctions

You agree that you will not purchase, export, re-export, transfer, or provide any product in violation of applicable export laws, trade restrictions, or sanctions programs.

We do not sell or ship to countries, regions, or individuals restricted under applicable sanctions regulations, including but not limited to restrictions imposed by the United States, United Nations, European Union, or other relevant authorities.

We reserve the right to cancel any order that appears to involve:

  • Sanctioned countries or restricted territories
  • Prohibited end users
  • Export diversion risk
  • Freight forwarding or high-risk shipping patterns

6. Product Information & Accuracy Disclaimer

We make reasonable efforts to ensure product descriptions, specifications, pricing, and availability are accurate. However, we do not guarantee that all content is complete, accurate, current, or error-free.

We reserve the right to correct errors, update product information, and modify pricing at any time without prior notice.

7. Orders, Payment & Fraud Prevention

All orders are subject to acceptance and verification. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to orders that:

  • Appear fraudulent or unauthorized
  • Involve suspicious billing/shipping details
  • Are inconsistent with RUO requirements
  • Are associated with chargeback history or dispute risk

Payment processing is handled through authorized payment service providers. You agree that you are authorized to use the payment method provided.

8. Order Cancellation Policy

8.1 Cancellation by Customer

Orders may only be canceled if they have not yet been processed or shipped. Once an order is marked as processed, fulfilled, or shipped, it cannot be canceled.

8.2 Cancellation by Company

We reserve the right to cancel any order at any time prior to shipment if we determine that:

  • The order violates these Terms
  • Verification requirements are not met
  • Fraud risk is present
  • The order violates export or sanctions compliance rules

If canceled, a refund will be issued back to the original payment method, subject to payment processor timelines.

9. Shipping, Delivery & Risk of Loss

Shipping timelines provided on the Website are estimates only and are not guaranteed. Delivery delays caused by carriers, customs, or third parties are not our responsibility.

Risk of loss transfers to the customer once the package is handed to the shipping carrier.

10. Returns & Refund Policy

Due to the sensitive nature of laboratory research materials, all sales are final, unless otherwise required by applicable law.

We do not accept returns of opened, used, or temperature-sensitive products.

Refunds or replacements may be considered only if:

  • The wrong product was shipped
  • The package arrived damaged
  • The shipment was lost in transit and confirmed by the carrier

Any claims must be submitted to support@solpeptide.com within 48 hours of delivery confirmation.

11. Chargebacks, Disputes & Payment Disagreement Policy

Customers agree to contact us first at support@solpeptide.com to resolve any payment, billing, shipping, or order-related concerns before initiating a chargeback or dispute.

Initiating a chargeback without contacting us may be considered a breach of these Terms.

If a chargeback or dispute is filed, we reserve the right to:

  • Suspend fulfillment of any pending orders
  • Block future purchases from the customer
  • Provide documentation to the payment processor, including tracking confirmation, order history, and communication records

Fraudulent or abusive chargebacks may be pursued through lawful collection and legal remedies where applicable.

12. Limitation of Liability

To the maximum extent permitted by law, SolPeptide.com and UNIONCORE TRADE LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:

  • Misuse or improper handling of products
  • Failure to follow laboratory safety procedures
  • Unauthorized or illegal use
  • Website interruptions, errors, or downtime
  • Delayed shipments caused by third parties

You assume full responsibility for the use, storage, handling, and disposal of any products purchased.

13. No Medical Advice

All information provided on this Website is for educational and informational purposes only and is not intended as medical advice, diagnosis, treatment, or prescription guidance.

Nothing on this Website constitutes medical or therapeutic claims.

14. Intellectual Property Rights

All Website content, including text, images, product descriptions, branding, logos, graphics, and design elements are the exclusive property of UNIONCORE TRADE LLC or its licensors.

Recognized violations may result in legal action. Unauthorized use, reproduction, or distribution is strictly prohibited.

15. Indemnification

You agree to indemnify and hold harmless UNIONCORE TRADE LLC, its officers, directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

  • Misuse of products
  • Violation of these Terms
  • Violation of laws or regulations
  • Misrepresentation of intended use

16. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted under the laws applicable to UNIONCORE TRADE LLC’s jurisdiction of registration, without regard to conflict-of-law principles.

You agree that any disputes, claims, or legal actions arising from these Terms or use of this Website shall be resolved exclusively in the courts of the Company’s applicable jurisdiction, and you consent to personal jurisdiction therein.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

19. Contact Information

For questions regarding these Terms, billing, orders, or compliance concerns, contact:

Email: support@solpeptide.com
Operated by: UNIONCORE TRADE LLC